Cafepress, Zazzle and INKtastic are the print-on-demand companies that produce and ship our products for us, and all offer 100% satisfaction guarantees on all gifts and apparel.
Here are the particulars:
"If you don't 100% love it, we'll take it back (no questions asked).
At CafePress we love expression. Especially the expression on your face when realizing how fanatical we are about your money-back guarantee.
Simply stated, if your CafePress order isn't 100% to your liking just let us know within 30 days. We'll then give you a full refund* (bet you're smiling now).
We want you to love everything you get from CafePress. Whether it's too small, too orange, too weird, too banged up, or too (fill in the blank), we'll take it back for a full refund or exchange—with absolutely no hemming-and-hawing." —Cafepress.com
All orders are backed by a 30 day return policy. During this period you may return your product for a refund (excluding shipping costs) or exchange it for a different size if needed. Send returns along with your packing slip and reason for the return to Inktastic Inc, 5214 Cleveland Rd, Wooster, OH 44691. Contact Inktastic customer support at 330-345-0911 or by email to firstname.lastname@example.org. Customer support hours are 9am-5pm eastern time Monday-Friday.
“We promise 100% satisfaction. If you don't absolutely love it, we'll take it back! We want you to love your creation. If you are not satisfied for any reason with the final product, you may return your purchase for a replacement or refund within 30 days of receipt." —Zazzle.com
Please refer to Zazzle's returns page for more information: http://www.zazzle.com/returns
Have Questions? Call 1-877-809-1659
They can help you with:
- Order Status
- Product Information & Sizing
- International Shipping Questions
- Holiday Shipping Schedule
- Discounts and Coupons